The Short Version: if you are searching for exclusive engagement ring or special anniversary present, Leibish & Co. provides a sturdy stock of top-notch, colourful, and conflict-free diamonds and gemstones. The family-run business has-been functioning online since 1998 with your own touch with won recurring company from around the world. Leibish & Co. makes it easy purchase free stones or even use its free of charge “Design your” device to create your ideal little bit of precious jewelry alive. With years of experience and good artistry under its buckle, Leibish & Co. is on the verge of expanding its stock to watches alongside extras.
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When Leibish Polnauer established 1st on line diamond company in 1998, it got almost an entire day to publish just one picture and description to his web site â but he had been a visionary who noticed prospective inside the fledgling arena of ecommerce. “When he sees the possibility in a notion, he’ll fit everything in in his power to progress with it,” said Benji Margolese, Director of information advertising for Leibish & Co.
Leibish created a fruitful, family-run procedure together with girlfriend and children serving in management roles. They have expanded an effective online business with workplaces positioned globally. Leibish & Co. is a leader in distinctive colored expensive diamonds and gemstones which can be hard to find someplace else. The diamonds are conflict-free, and is an important factor for most customers.
“People visited us simply because they find anything only a little various, something a little more special than everyone provides,” Benji mentioned.
While Leibish & Co. offers top-quality old-fashioned diamonds, the business focuses on colorful, unique jewelry. When requested exactly why business features this type of increased customer return rate, Benji easily pinpoints the reason.
“its a mix of exemplary services and products, great service, and precious jewelry crafted to the greatest levels of perfection,” he said. “The jewelry we make is not your everyday, mass-produced particular product. Every piece is actually custom-made to completely suit the diamond or gem stone opted for by the client.”
A household Affair With Personal Service
Leibish & Co. is a true family members business, with Leibish’s family playing essential functions for the organization.
Leibish serves as Founder and President of the business, while their wife, Rosi, may be the business’ Events Manager. Their unique oldest child, Chavi, functions as the Lead Jewelry Designer â and that’s an enormous duty since custom precious jewelry makes up significantly more than 50percent with the organizations company, Benji mentioned.
Leibish’s eldest son, Yossi, is the Chief Executive Officer of Leibish & Co. Another daughter, Shmulik, who is a graduate of Gemological Institute of America, is the fundamental Diamond Buyer for your company. “Shmulik is, really, certainly one of the majority of talented shade diamond specialists in the,” Benji said.
Leibish’s daughter Itzik will be the organization’s COO and operates the New York workplace on Fifth Avenue. Yoni, who is the youngest of Leibish’s five children, will be the organization’s CFO.
“As one of the longtime people in the group, I am able to tell you that, however, there is no connection, they think about me, among others, element of their loved ones,” Benji said. “most of us bring our very own expertise into the business, but collaborate to consistently grow the business.”
Customers are also addressed like household at Leibish & Co., where the business invests fuel into personal solution and product sales. “if you’ve ever handled one specific broker, as an example, that is the same individual you are going to constantly cope with, whatever you happen to be phoning or creating in about,” Benji mentioned. “do not believe in driving customers to various departments when they have a question or specific concern they would like to handle.”
Consumers result from throughout the World
Leibish provides multiple distinct consumers: there are consumers, exactly who mostly store through the internet site, stores, and people into the trade business, whom usually check out the businesses major offices in nyc, Israel, and Hong-Kong.
Almost all of Leibish & Co.’s customers are through the US. The subsequent most well known audience is actually Canada, followed by great britain, Australian Continent, Hong-Kong, together with remainder of European countries.
Customers at every stage of life shop at Leibish & Co., though most are amongst the many years of 35 and 54, Benji said. Moreover, the organization garners about 300,000 site check outs every month â and keeps the majority of its consumers coming back again.
“along with a 70per cent return client status, we stay among the most popular businesses inside our niche,” he stated.
Colorful Diamonds & Gemstones With a “Design your very own” Option
Leibish & Co. holds high-end jewellery, and keeps inventory mobility, particularly for web clients, Benji mentioned. The company sells a huge selection of free diamonds and valuable gemstones, but the key products are tailored precious jewelry productions.
“We hold a sizable number of multicolor diamond and gem jewelry, with many of the rarest hues previously observed,” the guy stated. “we’re acknowledged most readily useful by our bread-and-butter products â yellowish diamond and red diamond involvement rings. However, we offer expensive jewelry of nearly every shade, and priceless gems â such as sapphires, emeralds, and rubies. We sell jewellery crafted with colorless diamonds, also, but our very own expertise is within the arena of tone.”
For clients that anything at heart and want help which makes it possible, Leibish & Co. supplies a “Design Your Own” precious jewelry device, which Benji stated is the preferred item.
“normally, while looking for a special piece, people usually wish specific stones and establishing designs they’ve currently dropped deeply in love with,” the guy stated. The “Design your own personal” tool enables customers to build an item utilising the material, placing, and material of the option.
“It allows them to deliver their unique desires alive â with the knowledge in design,” Benji informed you.
Add-ons & brand new using the internet Tools available for Leibish & Co.
because it seems forward to the long run, Leibish & Co. is slowly changing toward higher-ticket items and item diversity. The business seems comfy branching out to new products because of the determination and passion it applies to perfect their existing designs.
“we’ve got mentioned presenting lots of add-ons â including luxury watches, purses, as well as pencils,” Benji stated. “But we decided to hold back until we very first perfected all of our primary distinct product, and is expensive jewelry.”
Leibish & Co. can looking for ways to continue perfecting their prominent site, as well. One of the ways it plans to enhance its web knowledge is through bringing in enhanced real life characteristics, that may give virtual consumers more of an in-store experience.
As a business enterprise using its origins in colourful diamonds and ecommerce, Leibish & Co. continues to innovate in a traditional market which views change because different, not the rule.